Steps Fidelity is taking:

To protect your information and assets, Fidelity employs extensive physical, electronic, and procedural security controls, regularly adapting them as technology and threats evolve.

To block unauthorised access, all our computer systems are protected by firewalls, and electronic barriers that prevent unauthorised access to our networks.

Fidelity employs strong methods of encryption to protect all online activity involving personal or sensitive information between your computer and Fidelity's systems.

Three steps you need to take:

1. Secure your home PC

Keeping your personal computer up-to-date with security software is the primary step in protecting your personal information and maintaining online security. The following security features are recommended for every personal computer:

  • Up-to-date anti-virus software
  • Up-to-date anti-spyware software 
  • A personal firewall 
  • Security updates, installed regularly

2. Minimise your risks online

Minimising your exposure to online risks goes a long way to help protect the security of your personal information and home computer. Here are some important tips:

  • Protect yourself from the online scam "Phishing" 
  • Don't email personal or financial data 
  • Exercise caution with wireless technology

3. Protect yourself from identity theft

Identity theft occurs when someone uses your name, date of birth, address, identification number, bank or credit card account numbers, or other personal information without your knowledge or permission to gain access to or take control of existing financial accounts or credit.

As with any crime, you cannot control whether you will become a victim, however, you can minimise the risk by managing your personal information wisely and cautiously. Here are some important tips: 

  • Protect your passwords 
  • Monitor your financial statements 
  • Check your credit rating regularly with your regional credit reporting agency 
  • Know the warning signs of identity theft 
  • Act quickly if you suspect your identity has been stolen