When it comes to guarding your financial safety online, in person or on the phone, knowledge is your best defence. Here, you can learn about the common threats to your financial security, discover what we’re doing to keep you safe and find out where to get help if you need it.
Protecting your account
Useful guides and tips
Where to get helpBeware of scammers impersonating Fidelity
Scammers are contacting people in a variety of ways, including fake online adverts, web links, social media channels, messaging apps and phone calls. They may claim to represent Fidelity or impersonate our employees.
They use a range of tactics, including fake investment opportunities (some falsely claiming endorsement from Fidelity employees), cryptocurrency investments and promises to help recover money lost to investment scams.
Scammers may ask you to complete forms, provide ID documents or transfer money. In some cases, they might also try to get access to your Fidelity account by asking for one-time passcodes or login details - something Fidelity would never do.
It's crucial to stay vigilant and report anything like this directly to our customer services team on 1800 044 922.
