When it comes to guarding your financial safety online, in person or on the phone, knowledge is your best defence. Here, you can learn about the common threats to your financial security, discover what we’re doing to keep you safe and find out where to get help if you need it.
Fraudsters are highly committed to their cause. By knowing what they’re up to, you can take steps to protect yourself.
Call or email asking for your full PIN or online password
Ask you to email or text personal or financial information unnecessarily
Email you a link to a page which asks for your login details
Call to advise you of too-good-to-be-true investment opportunities
Send someone to your home to collect information or cash, or to offer investment opportunities
Ask you to carry out a test transaction online
We do not offer any apps for investors in Australia.
Ask you to authorise the transfer of funds to a third party or to hand over cash
Pressure you to make a financial decision quickly or reveal confidential information
Send you emails you've not asked for - we know your marketing preferences