Reporting fraud

Social engineering

You should get in touch if you notice any suspicious account activity, such as:

  • Security passcodes sent to your mobile when you haven’t tried to sign in
  • Being locked out of your online account because your password has been changed without your knowledge
  • Receiving letters or notifications from Fidelity about account changes you didn’t authorise
  • You’re being pressured into withdrawing money from your accounts
  • Someone tells you your money isn’t safe, and it must be moved