Suspicious emails, texts & phone calls (social engineering)

Learn how to spot a fraudulent email or phone call, so you’re not reeled in.

Fraudsters are always looking for different ways to gain access to your information and devices and one technique they use is called ‘social engineering’. Social engineering uses manipulation to trick people into making security mistakes or giving away sensitive information. The main skill required to overcome its deceptive tactics is vigilance. This approach focuses on human emotions, which means how you think and act can determine if these attacks are successful.

Social engineering scams can come in many different forms using many different mediums. The most common types include: