Fidelity's engagement with China's ZTO Express delivery company began in 2019. Analyst and portfolio manager Terence Tsai worked with ZTO to improve its ratings with third party agencies which were judging the company without recognising local business differentiation. That engagement led to ZTO's first English language ESG report - an action that saw others in the highly competitive Chinese logistics industry follow suit - as well as an improved rating with one of the agencies.
In this video we hear from Terence about that initial engagement as well as from portfolio manger Lynda Zhou and ESG analyst Jingmin Hu as they visit the company's distribution hub in Shanghai. There they see first hand the immense scale of ZTO's operations and talk to senior executives about the company's latest efforts to improve its ESG credentials.